Contact Information

If you have any questions, you may contact the following offices. In all correspondence, please include, or be prepared to provide, your full name, mailing address, telephone number, and social security number.

The California Commission on Teacher Credentialing (CTC) does not discriminate on the basis of race, color, national origin, gender, religion, age, sexual orientation, or disability in employment or in the provision of services.

? If you have questions regarding:
  • Registration procedures
  • Admission tickets
  • Score reports

Contact: The CBEST Program

The CBEST Program
Evaluation Systems
Pearson
P.O. Box 340880
Sacramento, CA 95834-0880
(800) 262-5080 or (916) 928-4001
9:00 a.m.–5:00 p.m. Pacific time, Monday–Friday, excluding holidays; 7:00 a.m.–10:00 a.m. Pacific time, Saturday test dates only

(Automated Information System available 24 hours daily)

Fax number:
(866) 483-6460 or
(916) 928-6110

Teletypewriter (TTY) number:
(866) 483-6461 or
(916) 928-4191
To send an e-mail request click here.
? If you have questions regarding:
  • Scheduling computer-based testing appointments

Contact: Pearson VUE

www.pearsonvue.com/cbest/
(800) 989-8532
5:00 a.m.–5:00 p.m. Pacific time, Monday–Friday, excluding holidays
? If you have questions regarding:
  • CBEST policies
  • CBEST test requirements
  • California certification

In California, contact: Commission on Teacher Credentialing (CTC)

www.ctc.ca.gov
State of California
Commission on Teacher Credentialing
Information Services
1900 Capitol Avenue
Sacramento, CA 95811-4213
(916) 445-7254
If outside the 916 area code, you may call toll free at (888) 921-2682
12:00 p.m.–4:45 p.m. Pacific time,
Monday–Friday, excluding holidays.

If you have questions regarding credentialing requirements, click here and follow the instructions to submit your message by e-mail to the Commission on Teacher Credentialing.

If you have questions regarding specific test policies, click here and follow the instructions to submit your message by e-mail to the Commission on Teacher Credentialing.

For California college or university program admission, contact the department or school of education of the college or university in which you are interested.

For California employment, contact the county office of education or school district.

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