REQUESTING A SCORE VERIFICATION
The CBEST multiple-choice questions are scored by computer using a process that is virtually error free. The score verification service for multiple-choice questions is not available.
All written responses, for both paper-based and computer-based testing, are scored according to standardized procedures. Scorers with relevant professional backgrounds are oriented to these procedures and are carefully monitored during scoring sessions. As part of the scoring process, written responses are scored by multiple scorers. However, if you wish to have your written responses reevaluated, you may request a score verification of the Writing section. The score verification service for the Writing section is available for both computer-based and paper-based tests. The score verification service is not available if you have passed the CBEST.
A request for score verification must be made in writing and must include your name, your CBEST identification number, the last five digits of your Social Security number, the test date, and the test sections (multiple choice and/or essay) for which you want your score verified. See "Test Fees and Payment Policies" for information about the score verification fee. Payment for score verification must be made by cashier's check or money order only. Your written request and the correct payment must be postmarked within three months (i.e., 90 calendar days) of the test date and mailed to Evaluation Systems at the following address:
The CBEST Program
P.O. Box 340880
Sacramento, CA 95834-0880
The verification process will take place no later than the scoring process for the next CBEST administration following the receipt of your request. You will be mailed the results of the score verification no later than the score report date of the next CBEST administration following the receipt of your request.
In the event that the score verification process results in a score alteration, you will be issued a corrected score report, the score verification fee will be refunded, and your records will be updated. If the original score is confirmed, you will be sent a letter indicating that the score has been confirmed. In this case, your score verification fee will not be refunded.
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Evaluation Systems, Pearson, P.O. Box 226, Amherst, MA 01004