REPORTING FOR PAPER-BASED TESTING

The test session reporting time for all paper-based test centers is 7:30 a.m.; the test session will end between 12:15 p.m. and 12:45 p.m.

Your admission ticket lists your test center, test date, and reporting time. Please report to the test center no later than the scheduled reporting time. If you have any questions or need information on the day of the test, you may call (800) 262-5080 or (916) 928-4001 from 6:30 a.m. to 10:00 a.m. Pacific time.

On the day of the test, you may wish to dress comfortably in layers. This will allow you to adjust for the temperature at the test center, which may vary and may not be under the control of the test administrators. Please wear soft-soled shoes to help maintain a quiet testing environment. Water bottles may be allowed in the testing room, provided they are clear, do not have a label, have a secure lid, and are stored under your seat, not on your desk, during testing. See "What to Bring to the Test Center" and "Test Center Rules" for more information.

Enhanced security measures, including additional security screenings, may be required by test centers. If an additional screening is conducted, only screened persons will be admitted to the test center. If you do not proceed through the security screening, you will not be allowed to test and you will not receive a refund or credit of any kind.

Late Arrival Policy

It is essential that you report for the test session no later than the time indicated on your admission ticket. If you arrive late to the test session, you may not be admitted. For paper-based testing, if you are admitted late, you will not be given any additional time beyond the scheduled ending time for the test session, and you will be required to sign a statement acknowledging this.

If you arrive late and are not admitted, you will be considered absent and will not receive a refund or credit of any kind. You will need to register and pay again to test at a future administration.

Absentee Policy

If you are absent, you will not receive a refund or credit of any kind. You will need to register and pay again to test at a future administration.

Test Cancellation Policy

In the event that it becomes necessary to cancel a paper-based test administration at a test center or centers due to severe weather conditions or a natural disaster (e.g., flood, fire), the cancellation announcement will be posted on the CBEST website. In addition, the cancellation announcement will be available as a recorded telephone message at (800) 262-5080 and (916) 928-4001. You will be advised by email or U.S. mail as soon as the test administration has been rescheduled.

Unless a test administration at a given test center is officially canceled, the test administration will be conducted as scheduled. If you miss a test administration that has not been officially canceled, you will be considered absent and will not receive a refund or credit of any kind.