REPORTING FOR COMPUTER-BASED TESTING
Your CBEST CBT confirmation lists your test date, testing time, and test center. Please report to the test center 30 minutes before your scheduled testing time. On the day of the test, you may wish to dress comfortably in layers. This will allow you to adjust for the temperature at the test center, which may vary and may not be under the control of the test administrators. Please wear soft-soled shoes to help maintain a quiet testing environment. See "What to Bring to the Test Center" and "Test Center Rules" for more information.
As part of the identity verification process, your palm scan, photograph, and electronic signature will be taken at the test center. These will be used only for the purpose of identity verification. If you do not allow your palm scan, photograph, or electronic signature to be taken, you will not be allowed to test and you will not receive a refund or credit of any kind.
Late Arrival Policy
It is essential that you report for your test appointment no later than the testing time indicated on your CBT confirmation. If you arrive more than 15 minutes late to a test appointment, you may not be admitted. If you arrive late and are not admitted, you will be considered absent and will not receive a refund or credit of any kind. You will need to register and pay again to test on a future date.
If you are absent, you will not receive a refund or credit of any kind. You will need to register and pay again to test on a future date.
Test Cancellation Policy
In the event that it becomes necessary to close a test center due to severe weather conditions or a natural disaster (e.g., flood, fire), Pearson VUE will notify examinees by telephone and/or email and will contact you to reschedule your test appointment.
If you miss a test appointment that has not been officially canceled due to a test center closing, you will be considered absent and will not receive a refund or credit of any kind. Contact the test center if you have any concerns or questions on the day of the test.
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